Frequently Asked Questions

General

Is Jack’s Flight Club free to join?
How many cheap flight alerts can I expect to receive?
How do you find such cheap fares?
Jack, I just booked! How can I return the favour?

About the deals

What destinations do you look out for?
Which airports do the flight deals depart from?
Do you cover short and long-haul flights?
Do you look at budget airlines as well?
Do you cover Business Class deals too?

Premium membership

What is Jack’s Flight Club Premium?
Is my payment information safe?
Can I cancel at any time?
What is the Weekend Trips Email for European city-breaks?

Help & Concerns

Can you help me with a specific booking?
Do these fares get honoured?
I have to make travel plans months in advance, are these deals for me?
I’ve signed up but am not receiving emails – what gives?