As a business built around saving our members money, we try to be as fair as possible and offer a generous cancellation policy. We ask our members to be fair to us in return and not abuse these conditions.
30-day Money Back Guarantee:
All new subscriptions (excluding those paid for via the iOS App Store, which have a 14-day refund policy) are subject to our 30-day money-back guarantee, meaning that if you'd like to cancel your membership within the first 30 days after initial payment, you may email us for an immediate cancellation and a full refund. We do not issue pro-rated refunds.
Free Trial Cancellation Policy:
If you've taken part in a free trial of our Premium Membership, make sure and cancel prior to the end of the trial to avoid getting charged. We do have a cooling-off period of 14 days after the end of the trial, after which all payments are final.
All new subscriptions are set to renew automatically. If you do not want your membership to auto-renew, you may cancel it within your Premium Members portal, upon logging in. Auto-renewal payments are eligible for refunds for 14 days from the date of the renewal payment. Renewals are not subject to our refund policy as they are outside of the initial 30 days of upgrading to Premium membership. We do not issue pro-rated refunds.
Unsubscribing as a Premium member:
Pressing 'Unsubscribe' in the footer of our emails does not cancel your billing. If you wish to cancel future billing at any time, you must do so within your Premium Members portal here.